Car dealer TrustFord Belfast had an outdated key management system that was no longer
meeting their needs. They approached Keytracker to find a solution for securely
and efficiently managing keys.
TrustFord Belfast were having issues with speedy identification of keys belonging
to cars that were available to test drive - and keys belonging to cars in the service
They also had a number of ‘rogue pegs’ that were from historic systems and not assigned
to any member of staff, but could still be used to access vehicle keys from the
existing system; an issue they identified as a risk within the dealership.
Keytracker worked alongside the team at TrustFord Belfast to understand their full
requirement, together they agreed on a system that utilised a key management system
for each part of the business that handles car keys both new, used and those in
Through a simple colour coding system it is now easy to identify if a vehicle is
in service or available to test drive.
Ryan Cortney, Sales Manager at TrustFord Belfast said: “The systems work really well,
we are now in complete control of every key on site, we know at a glance who has
which key and if the car it belongs to is available to test drive.
“We chose to contact Keytracker because of its popularity, when we spoke to Charlotte
she was very helpful and she came up with the suggestion to have a separate system
for each department, which has proved a great way to manage the keys efficiently.
“The customer service was brilliant and the systems arrived extremely quickly.”