winning residential sales, lettings and property management specialist,
Parkheath, enlisted the help of Keytracker when it identified that the existing
process for managing keys to the properties in their portfolio could be
than 1000 keys to high value desirable properties in the North West London area
and 40 employees that require access to those keys, their existing paper audit
trail for signing keys in and out was no longer sufficient. Parkheath wanted to
ensure security and data protection were at the forefront of their operations.
The risks with the existing process were that keys could still go missing, the
paper system could be bypassed and no knowledge of who has keys would be
recorded, placed on the wrong hooks, fall off the hooks and end up behind
cabinets or even be found joined to another set of keys. There was also the
possibility that keys could be accidentally be taken home at the end of the
introducing a total of six mechanical Keytracker systems and cloud based Key
Control Software across their offices, all keys are now locked into place on
anti-tamper seals when not being used, this mitigating the risk of keys falling
off hooks, or being bunched together with other keys.
Each employee that requires access to the keys was issued with an ‘access peg’
these pegs are unique to the individual and are retained by the system when the
user takes a set of keys, instantly identifying them as being in possession of
the keys set.
Whilst the secure self-closing push-button cabinets keep all keys secure, the
clearly visible colour-coded Keytracker system inside ensures all keys are in
exactly their correct position at all times, or in use by a specific
The cloud-based software records all key movements and sends auto alarms if
keys are out too long, ensuring the safety of Parkheath personnel, and reports
identify all property and personnel visits over a specific period.
The Parkheath logo key seals also ensure no keys are removed without
authorisation, whilst promoting our commitment to key security.
Annette Ross, Lettings Director at Parkheath said: “The system is excellent, it
saves us time which in turn allows us to be even more responsive and give more
time to our clients, which is invaluable.”
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