Chiltern Firehouse

December 13, 2024 By

How Chiltern Firehouse secured their master keys with an electronic solution

Chiltern Firehouse, the luxury hotel, caters to hundreds of guests every day and need to be able to access and distribute keys as quickly and efficiently as possible. This requirement was achieved through the help of KeyTracker’s Electronic Key Cabinet.

CHALLENGES

  • Frequent loss of master keys used during engineer shifts.
  • Engineers often misplaced keys due to being busy and rushing during shifts.
  • Lack of a system to monitor and track the whereabouts of keys.

SOLUTIONS

  • Implementation of KeyTracker’s Electronic Key Cabinet to manage the use of shift keys.
  • Engineers use the system to check out and return keys at the start and end of their shifts.
  • The cabinet allows engineers to identify exactly which key is in use, enhancing manageability and security.

RESULTS

  • Improved tracking and security of master keys.
  • Elimination of key loss incidents since the implementation of the electronic cabinet.
  • Increased peace of mind for management knowing who has the keys and that they are more secure.

TESTIMONIAL

"We kept losing keys, and there are master keys, so we needed to keep track of them. Because the guys get busy, sometimes they'll go somewhere to do a job, accidentally put the keys down, and end up forgetting it because they're rushing. So, we had to get something to monitor how the keys go about and where they go. We know the keys are more manageable now wherever they go. So, it's much more secure. And it helps keep track of everything, where they are, and who uses them. And since we've had the key tracker, we've not lost one key."

  • Omar, Maintenance Manager

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