Foxtons

Transforming Key Management at Foxtons: The Impact of KeyTracker’s Mechanical Peg-in Peg-out Board.

Foxtons, a leading real estate agent, faced significant challenges managing multiple sets of keys across numerous properties. Without a robust key management system, the company struggled to keep track of keys, impacting their ability to deliver timely service to their clients.

CHALLENGES:

Before introducing KeyTracker, Foxtons had no key management system on site, leading to several operational difficulties:

• Tiresome management of multiple keys: The manual process was time consuming and prone to errors.

• Security Issues: The risk of lost or stolen keys was much higher, compromising property security.

• Customer service delays: The inability to quickly locate keys caused delays in serving clients.

• Human error: Misplaced keys and lack of accountability were common issues.

SOLUTION:

To address these challenges, Foxtons turned to KeyTracker’s best-selling Mechanical Peg-in Peg-out Board. This system provided a quick and easy-to-use solution for managing keys, significantly improving operational efficiency and reducing security risks. Key features of the system included:

• Efficiency: reduced time spent distributing and searching for keys, allowing staff to focus on core duties.

• Enhanced Security:  the risk of lost, misplaced, or stolen keys was substantially minimised.

• Improved accountability:  The system helped track Key Usage, ensuring clear responsibility.

RESULTS:

The implementation of the Mechanical Peg-in Peg-out Board yielded great results for Foxton’s:

• Reduction in time spent managing keys.

• Improved response times: Staff could quickly locate and distribute keys, enhancing customer service.

• Increased customer satisfaction: Efficient key management allowed for faster responses to client requests.

• Streamlined operations:  The systems ease of use provided faster workflows and a reduced administrative burden.

TESTIMONIAL:

“The main reason for implementing a KeyTracker system into the business was for a fast and efficient service. The best thing about the system is that it’s quick, efficient, and of high quality. It also generates a fast response time and provides great customer service and quality. The business journey with KeyTracker from discovery to installation to aftersales has been amazing. To any potential customers, go ahead. It will help enhance business for sure.”  

– Seiawsh Kakar from Foxtons

WHY KEYTRACKER?

KeyTracker supplies the widest range of key and asset management solutions globally, ensuring we have the perfect system for you. If you’re looking for a secure solution to assist with managing multiple key sets just like Foxtons were, then get in touch with KeyTracker to learn more about our Mechanical systems and how it can help transform your key management process.

Ready to enhance your workforce efficiency? Contact KeyTracker now on 01215599000 or drop us an email to sales@keytracker.co.uk.