Govia Thameslink Railway (GTR) has always put safety above all other aspects when operating train lines for the public. Having mastered safety for their customers, it was time for GTR to apply the same notion internally. GTR sought after KeyTracker to supply them with an Electronic Key Cabinet to assist with their key management process to improve security, safety and accountability.
CHALLENGES
Govia Thameslink Railway faced many challenges with their previous key management process, which involved:
- Multiple standard-style key lockers are fixed in various locations across the depot.
- With their previous process, preventing an effective method of accountability for key usage led to a continued loss of keys.
- They needed more control of the whereabouts of their keys for safety reasons.
- The previous system was, overall, difficult to manage, which became an area of concern.
SOLUTION
GTR implemented a KeyTracker key management solution to solve their previous issues. Their current system provides:
- A robust Electronic Key Cabinet.
- A fully auditable and secure system to manage essential keys
- The ability to authorise keys is based on competency in the system in which the key operates.
RESULTS
The implementation of the key management system was a success, and as a result, they have:
- Full knowledge of who has used the key at any point for any system on the depot.
- The ability to access specific keys is only for individuals with the competency/training to be authorised to use the individual key.
- A fully secure, fully trackable, easy-to-manage one-location system.
TESTIMONIAL
“Flawless, From the initial enquiry to installation every member of the KeyTracker team was professional, knowledgeable and efficient in the way they dealt with every aspect of the process. I have multiple cabinets on different sites for 2 years and the support from KeyTracker is also excellent as well as the reliability of the system. It does save multiple users time daily, it also saves time in managing lost keys.
Essential to manage keys for any reasonable sized location. If you have additional requirements around the systems the keys operate, safety systems, plant requiring training to operate, limited access areas etc. then this takes controlling your site to another level. The feeling of how well controlled the site is once installed is worth the investment. All in one well designed secured cabinet with a well thought through web interface.” – David McDermott, Depot Manager