GT Railway

GT Railway stands for Govia Thameslink Railway and includes Southern, Thameslink, Great Northern and Gatwick Express. Govia is a partnership between the Go-Ahead Group and Keolis. With 236 stations, GT Railway makes up approximately 18% of all UK rail journeys. Safety is the foundation on which they built their railway, therefore keeping their customers at the heart of everything they do. They’re constantly finding ways to improve how they work and innovate. As a result, GT Railway has remained passionate about continuously going the extra mile.

Challenges:

GT Railway had implemented the standard key cabinet within the business to help with the management of its essential keys. The system did allow it to keep track of its key usage, however, the company decided that they wanted full traceability and more advanced individual key control.

Solution:

GT Railway contacted KeyTracker to solve this dilemma and enquired about upgrading their system. Consequently, KeyTracker supplied the railway business with an electronic key cabinet. The cabinet has added an extra layer of security through the authentication methods, which prohibits unauthorised personnel from accessing the keys. As a result of the system, the organisation no longer struggles with the misplacement of keys. Furthermore, the system’s software shows real-time reports of which users have taken out what key each time, encouraging users to always return their key on time and who they should contact if it’s not returned.

“It’s an efficient system that can be audited to demonstrate compliance with processes. We have full knowledge of the whereabouts of all keys at all times. It saves multiple users time daily, and it also reduces lost time trying to locate keys that had not been previously returned.

The business journey with KeyTracker has been flawless! From initial enquiry to installation, every member of the KeyTracker team was professional, knowledgeable, and efficient in dealing with every aspect of the process. It is 100% worth the investment to streamline any key management requirements you have. The system is easy to set up, minimal training is required to use. It is an intuitive web-based system, and the support from KeyTracker is quick and effective. KeyTracker’s sales member, Louise, is great!”