Perrys

Since its establishment in 1908, Perry’s has developed from selling motor accessories to being one of the UK’s largest independently owned dealer groups. With over 50 branches across the country, the team at Perrys has worked extremely hard to achieve the level of success they currently have. They plan to continue striving to supply the best vehicles and the best customer service.

Challenges:

Before being introduced to KeyTracker, Perrys used a different key management system to manage their keys and assets. Their previous system didn’t provide enough security for their valuable vehicle keys and it became difficult to keep track of which user was in possession of each key, so they sought a new solution.

Solution:

To solve this issue, Perrys contacted KeyTracker, which supplied them with a mechanical system. The peg-in, peg-out system has implemented stronger security measures for all vehicle keys. Additionally, it also enforced accountability among all staff due to the personalised access pegs. With an immediate visual of who has what keys at what time, the team never has to worry about unauthorised access or missing keys again. The implementation of the mechanical solution has also eliminated the risk of theft.

“All of the sales execs, service technicians, valeters and advisors were incalculable. Our business journey with KeyTracker has been extremely good, and the aftersales service has been brilliant. I would definitely recommend KeyTracker to other potential customers. Leanne, our customer service executive, is a credit to your company.”