Transport & Fleet
TRANSPORT & FLEET
By implementing KeyTracker’s systems, transport and fleet companies can ensure secure and traceable vehicle access, reducing the risk of unauthorised use or theft. The transport & fleet sector is vast, and with experience in airports, rail, and private hire vehicles, KeyTracker can help prevent downtime and losses caused by lost or stolen keys, improving operational efficiency, and reducing costs.
Charging Asset Lockers for Secure Fleet Management
Always charged and easily located equipment keeps your team working efficiently. By assigning specific lockers to personnel or projects, you foster a sense of responsibility for the equipment that’s assigned to them. A fleet of lorry drivers would benefit from an organised way of identifying which key is for which vehicle but also having intelligent software to track the recent usage of keys or equipment needed for navigating, loading, or scanning can be tagged too.
Additionally, KeyTracker’s systems are ideal for train stations, airports, and bus stations, for users or the company’s benefit. Storage lockers are convenient in stations and mobile phone charging points often essential for passengers. Passengers can safeguard their valuables with peace of mind, knowing their items are protected within the locker’s robust construction and secure locking mechanisms. This deters theft and allows passengers to relax during their travels. At the same time, staff can have authorised access to keys, vehicles and spaces containing devices or equipment.
Regain Control Over Your Security
Learn more about your operation and organisation when you take control of your key management. Hold staff responsible for returning equipment and keys and save time tracking people down for misplaced. By taking charge of your key management system, you gain a deeper understanding of how your entire operation or organisation functions. You’ll see which areas require stricter access control and identify potential security weaknesses. This newfound control also extends to your staff. Implementing a clear system for key and equipment return makes everyone responsible. No more wasted time chasing down missing items or wondering who has access to sensitive areas. A well-organised key management system streamlines operations, strengthens security, and gives you back valuable time and peace of mind.
RECOMMENDED PRODUCTS FOR YOUR SECTOR
CASE STUDIES
ARRIVA TRAINS WALES
Arriva Trains Wales invested in new handheld contactless ticketing systems which would be used on trains across the network. The roll-out of numerous new devices would require an asset management solution to allow devices to be safely stored between uses whilst being made accessible to multiple users. Arriva also required a system which would meet Card Payment Industry regulations (CPI).
RESULTS:
- Improved Efficiency
- Increased Security
“The pilot was extremely successful and proved to not only meet our requirements but exceeded them with its bespoke software and reporting functions. It’s great to know that we have invested in a system that can develop and, as our requirements change, the system is ready to grow with us.”
CHALLENGES:
Arriva Trains Wales operate on a network stretching countrywide from Anglesey to Cardiff, with many stations in remote locations which are often unmanned. Stations that are manned run only within specific operating hours, meaning conductors are unable to access essential equipment for periods of time outside of these hours.
Reliability of equipment can often become an issue, along with the burden to conductors having to haul around heavy items not only whilst working but when taking breaks which can leave handheld devices without sufficient charge to remain functional.
Utilising card payment machines offers Arriva the capability to process payments on the move but whilst no data is stored on the devices, they could potentially pose a risk if found in the wrong hands. Complying with CPI regulations was therefore a main priority, along with implementing a solution that would safeguard their assets when not in use and allow them to be tracked at any time.
SOLUTIONS:
We worked with Arriva to understand their individual challenges and requirements and designed a bespoke intelligent locker system to meet those specific needs. Software built into the mobile device storage system was tailored to allow collection and return configurations, also enabling staff to use for storing and charging personal devices when required.
Implementation of the intelligent locker system offered Arriva the opportunity to ensure the safety, security and reliability of valuable equipment, whilst also enabling staff to easy access to fully charged devices so they can work effectively.
The addition of a BYOD feature within the system offers peace of mind to those who need personal item storage to securely store and power up smartphones or other mobile devices during long stretches of travelling between stations.
The initial pilot system installed at Treherbert Station was so successful it prompted further orders from Arriva Trains Wales, with a further 8 systems being deployed across the network.
The value of these intelligent locker systems has become clear since their roll-out across the network and, as well as upgrading these lockers as needs demand, there is great potential for further asset management solutions being adopted by Arriva Trains Wales in the years ahead.
AMEY SHEFFILED
Amey Sheffield is one of the branches of the leading provider of complete life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. In the last decade, they’ve developed a world-leading, in-house data science capability to advise on emerging challenges. Now, they’re blending their analytical and operational expertise to rise to the toughest challenges of our time, from decarbonisation to more resilient transport. They aim to deliver sustainable infrastructure that enhances life and protects our shared future.
CHALLENGES:
Before introducing KeyTracker, Amey’s Sheffield branch, had an outdated Traka32 system for a while. However, following good feedback from another Amey contract, they have decided to change to a more web-based system, where they can view and manage the different features of the software from any device, location, or time. This transition would make their process a lot quicker and easier to manage, resulting in the elimination of admin users needing to be on-site to manage key transactions.
SOLUTIONS:
Amey Sheffield contacted KeyTracker and discussed their requirements and desires for their ideal key management solution. After careful deliberation, Amey purchased the Electronic Key Cabinet, providing them with everything they sought. The system allows the drivers to select what category of keys they require and run reports against their other driver management systems to ensure that drivers only pass around keys to those with the correct vehicle license category. The system is also streamlined between both depots, allowing the drivers to return the keys to any cabinet and allowing admin users to manage user settings such as setting up profiles or PIN Code resets at any time of day. These benefits and features further highlight the flexibility and convenience of KeyTracker’s electronic cabinets.
RESULTS:
- Improved Efficiency
- Increased Security
“Adam & Jak understood the requirements of the contract. We have made minor changes as we have gone along, and the support team have been quick to make these changes. Lisa drops an email monthly to make sure everything is running smoothly, and we have enough consumables. The admin users save 3-4 hours weekly as the system is reactive and easy to navigate.
It’s a fantastic system that has improved our key management on the contract. To any potential customers interested in a KeyTracker system, go for it! The team will listen to your needs and provide a suitable system tailored to your requirements.”
GT RAILWAY
GT Railway stands for Govia Thameslink Railway and includes Southern, Thameslink, Great Northern and Gatwick Express. Govia is a partnership between the Go-Ahead Group and Keolis. With 236 stations, GT Railway makes up approximately 18% of all UK rail journeys. Safety is the foundation on which they built their railway, therefore keeping their customers at the heart of everything they do. They’re constantly finding ways to improve how they work and innovate. As a result, GT Railway has remained passionate about continuously going the extra mile.
“It’s an efficient system that can be audited to demonstrate compliance with processes. We have full knowledge of the whereabouts of all keys at all times. It saves multiple users time daily, and it also reduces lost time trying to locate keys that had not been previously returned.
The business journey with KeyTracker has been flawless! From initial enquiry to installation, every member of the KeyTracker team was professional, knowledgeable, and efficient in dealing with every aspect of the process. It is 100% worth the investment to streamline any key management requirements you have. The system is easy to set up, minimal training is required to use. It is an intuitive web-based system, and the support from KeyTracker is quick and effective. KeyTracker’s sales member, Louise, is great!”
CHALLENGES:
GT Railway had implemented the standard key cabinet within the business to help with the management of its essential keys. The system did allow it to keep track of its key usage, however, the company decided that they wanted full traceability and more advanced individual key control.
SOLUTIONS:
GT Railway contacted KeyTracker to solve this dilemma and enquired about upgrading their system. Consequently, KeyTracker supplied the railway business with an electronic key cabinet. The cabinet has added an extra layer of security through the authentication methods, which prohibits unauthorised personnel from accessing the keys. As a result of the system, the organisation no longer struggles with the misplacement of keys. Furthermore, the system’s software shows real-time reports of which users have taken out what key each time, encouraging users to always return their key on time and who they should contact if it’s not returned.
RESULTS:
- Improved Efficiency
- Increased Security
